Privacy Policy

Privacy PolicyPrivacy Policy
PLEASE READ THE FOLLOWING NOTICE AS IT CONTAINS IMPORTANT INFORMATION ABOUT HOW WE USE YOUR PERSONAL INFORMATION AND YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION 2016 (GDPR)

What is this Policy about

This privacy policy aims to give you information regarding your personal information to collects and processes (referred to below as “Personal Data”) through our website. We need to ensure you are aware how and why your Personal Data will be used and how long it will usually be retained for. References to “we” ‘’us’’ ‘’ the Company’’ in this notice means Helo because under the GDPR we are a “Data Controller”. This means that we are responsible for deciding how we hold and use personal information about you. We will comply with data protection law and principles, and your Personal Data will be used lawfully, fairly and in a transparent way.


Collection of personal data

Collected only for specified and legitimate purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes. Adequate, relevant and not excessive in relation to the purposes we have told you about and limited only to those purposes. Accurate and necessary, kept up to date. Kept only as long as necessary for the purposes we have told you about.

The Company shall only process Personal Data if at least one of the following applies:

    Icon
    The Data Subject has given consent to the processing of his or her Personal Data for one or more specific purposes;‍
    Icon
    Processing is necessary for the performance of a contract to which the Data Subject is party or in order to take steps at the request of the Data Subject prior to entering into a contract;‍
    Icon
    Processing is necessary for compliance with a legal obligation to which the controller is subject;‍
    Icon
    Processing is necessary in order to protect the vital interests of the Data Subject or of another natural person;‍
    Icon
    Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;‍
    Icon
    Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of Personal Data, in particular where the Data Subject is a child‍
    Icon
    Processing of your Personal Data will be in connection with your application for work, we will collect, store, and use any information you have provided to us as part of your application for positions advertised on this site including your name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications etc.‍
    Icon
    Coordinating Assessment Programmes: We can handle the logistics of assessment programs, ensuring a smooth and efficient process.‍
    Icon
    Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;‍
    Icon
    Other Types of Tests Upon Request: If you require specific tests or evaluations, we can accommodate your requests.‍
    Icon
    Online Support: Our dedicated team is available to provide online support throughout the recruitment process

Due to the legal obligations imposed on us by the Commission Implementing Regulation EU 2015/1998 and the European Aviation Safety Agency by virtue of the “Acceptable means of Compliance and Guidance Material to Part – MED Medical requirements for air crew” and any annexes and documentation issued by the said Agency, we may collect information about your criminal conviction history, as well as store and use the following special categories of personal data in order for us to comply with the legal obligations imposed on us by the said Agency; Information about criminal convictions and offences and information about your health, including any medical condition, health, and sickness records.We collect personal information about candidates from the following sources:

    Icon
    You, the candidate, when you enter your identity and contact details to register an account with us and/or when you upload your CV or add other details to your account.Disclosure and Barring Service (or other equivalent body providing the same service) in respect of criminal convictions.‍
    Icon
    Carry out background reference or security checks (5 years employment history references), where applicable.Communicate with you about the recruitment process.Keep records related to our hiring processes.Comply with legal or regulatory requirements.‍
    Icon
    If successful, to enter into a contract of employment with you.‍
    Icon
    If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully.‍
    Icon
    You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.‍
    Icon
    We will only share your personal information with the airlines for whom you have applied to work. Their use of Personal Data is subject to a separate agreement between us and them regulating their use of such information. We require all airlines to respect the security of your personal information and treat it in accordance with the law.‍

Consent

We understand that consent is valid if it is freely given, specific, informed and an unambiguous indication of your wishes expressed by a statement or by a clear affirmative action. You also have the right to withdraw your consent at any time by contacting us.When Personal Data can only be processed on the basis of consent, such processing will only be carried out if you have given us consent to do so by checking the appropriate section of our Consent form.


Disclosure of your personal data

The Company will pass on your Personal Data to Processors who will process your Personal Data under our instructions. In case we acquire another business or merge with a third party, they are under the obligation to use your Personal Data in the same way as set out in this Privacy Notice. All Third Parties will respect the security of your Personal Data and will treat it in accordance with GDPR Laws and in accordance to our instructions. We do not transfer your Personal Data outside the EEA.


Security Measures

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. Third parties will only process your personal information on our instructions and they are subject to a duty of confidentiality. Details of these measures may be obtained from our Data Protection Officer (“DPO”) and any suspected data security breach, you will be notified and any applicable regulator or legally action required will be proceed.


Retention

We will retain your personal information for a period of 3 years after the later of

    Icon
    You not being offered a position for which you have applied; or
    Icon
    If successful in your application, the termination of your employment, for whatever reason; or
    Icon
    For the purposes of alerting you to alternative positions that may arise in future. If we wish to retain your personal information on file beyond that point, we will write to you separately to ascertain whether you give us consent to continue to hold your details.

We retain your personal information for the above period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with applicable laws and regulations.

Your rights as a data subject

Under certain circumstances, by law you have the right to:

    Icon
    Request access to your personal information (commonly known as a “Data Subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
    Icon
    Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
    Icon
    Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing:
  • We are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information held by the controller to be transferred to another organisation.
  • Make a complaint if you believe there has been a breach of the GDPR.

The following table outlines the categories of Personal Data which We process, with the corresponding of legal basis used for processing. It is pertinent to know that the same categories of Personal Data may be processed for different purposes and therefore on the basis of a various legal grounds simultaneously depending on the purpose of processing.

Personal dataPurpose of processingLegal basis for processing
• Name• To screen potential candidate to our clients.Contractual Necessity and Legal Obligation:
• Surname• On-boarding.• EU 2015/1998
• Mailing Address• To retain Data Subject’s data for our records as per retention period.• EASA Part-FCL
• Telephone/mobile number• To issue letters to Authorities to obtain required contractual documentation.• EASA AMC & GM to Part-MED
• Email address• Marketing purposes.
• Photo
• Passport data

Contact details for data protection

We have appointed a DPO to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO. You have the right to make a complaint at any time to the Office of the Information and Data Protection Commissioner, the Maltese supervisory authority for data protection issues. You may contact the IDPC as follows:

Icon

By Email

Please complete the form at
https://idpc.org.mt/en/Pages/Home.aspx

Icon

By Phone

(+371) 6735 1000

Icon

By Post

Office of the Information and Data Protection Commissioner Level 2
Airways House – High Street – Sliema/SLM 1549- Malta

Full details:
Name
Helo Recruitment

Registered address:
Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

DPO
Sintija Sinicka
gdpr@helorecruitment.com